These Terms and Conditions (“Agreement”) govern your use of the services and products offered by DTK Holdings (Private) Limited (“Company”) through its e-commerce website (“Website”). By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, you should not use our Website.

Acceptance of Terms

By using our Website, you affirm that you are at least 18 years of age and have the legal capacity to enter into this Agreement. If you are using our Website on behalf of a company or organization, you represent that you have the authority to bind such entity to this Agreement.

Products and Services

3.1 Product Descriptions

The Company offers a variety of products and services through its Website. We strive to provide accurate and detailed descriptions of our products; however, we do not warrant that the product descriptions or any other content on the Website are accurate, complete, reliable, current, or error-free.

3.2 Pricing and Payment

All prices for products and services displayed on the Website are in the designated currency and inclusive of applicable taxes unless otherwise stated. The Company reserves the right to change prices at any time without prior notice. Payment for products and services must be made in full at the time of purchase unless otherwise agreed upon in writing.

3.3 Product Availability

Product availability is subject to change without notice. The Company does not guarantee the availability of any product or service displayed on the Website. In the event that a product becomes unavailable after an order has been placed, the Company will notify the customer and provide alternatives, if possible.

Order Placement and Acceptance

4.1 Placing an Order

To place an order, you must follow the instructions on the Website. By placing an order, you make an offer to purchase the selected products or services in accordance with these Terms and Conditions. The Company reserves the right to refuse or cancel any order at its sole discretion.

4.2 Order Acceptance

Once you place an order, you will receive an email acknowledging the receipt of your order. This email does not constitute acceptance of your order. Acceptance of your order and formation of a contract between you and the Company will occur when the Company dispatches the ordered products or begins providing the services.

Shipping and Delivery

5.1 Shipping

The Company will endeavor to ship products to the address specified by you during the order process. Shipping costs and estimated delivery times will be displayed on the Website and may vary depending on the shipping destination and selected shipping method.

5.2 Risk of Loss

The risk of loss and title for products purchased from the Company pass to you upon delivery of the products to the carrier. It is your responsibility to inspect the products upon delivery and promptly notify the Company of any damages or discrepancies.

Returns and Refunds

6.1 Return Policy

If you are not satisfied with a physical product purchased from the Company, you may request a return within 3 days from the date of delivery, provided that the product is unused, in its original condition, and accompanied by the original proof of purchase.

6.2 Refunds

Upon receiving a returned product, the Company will inspect it and, if approved, process a refund to the original payment method within a reasonable timeframe. The Company reserves the right to refuse refunds for products that do not meet the return policy requirements.

Intellectual Property

7.1 Ownership

All content, including but not limited to text, graphics, logos, images, videos, and software, available on the Website is the property of the Company or its licensors and is protected by applicable intellectual property laws.

7.2 Use of Content

You may access and view the content on the Website solely for personal, non-commercial use. Any other use, including but not limited to reproduction, modification, distribution, or republication of the content, is strictly prohibited without the prior written consent of the Company.

Limitation of Liability

To the fullest extent permitted by applicable law, the Company and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Website or the products and services provided by the Company.


You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of the Website or any violation of these Terms and Conditions.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is located. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.


The Company reserves the right to modify, amend, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the modified Terms and Conditions.


If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remaining provisions shall in no way be affected or impaired.

Entire Agreement

This Agreement, together with any additional terms and conditions or policies referenced herein or available on the Website, constitutes the entire agreement between you and the Company regarding your use of the Website and supersedes any prior agreements or understandings, whether written or oral.

Last Updated: 24.05.2023